The best news ever to come my way is that the Fabulous Federconsumatori managed to win a hefty penalty levied against Italy's Trenitalia for shady business practices. Anyone who has ever tried to book a ticket online (I've never succeeded but, hey...) knows what goes on there: promotions that disappear upon purchase, discounts that don't exist, out of frustration you're forced to dial their (pay) telephone number. No, they would never think to offer a toll free one.
Because of the fangs of consumer associations like Federconsumatori, I just know that I'll live to see the day when the monopolies stop treating you like a mere prey to be shaken down, and will start trying to earn your business. After all, it happened with Telecom Italia (well, they still prey on their customers, but many of us ran off to Vodafone, et.al. to get away from them) and it's happening now with the energy companies. Who knows? Maybe even Alitalia will have a reawakening...
As of November 1st, bars which have adhered to the Fipe-Confcommercio accord will block price rises for your morning cappuccino.
This is terrific news since prices now rival Starbucks, the greatest scam in the universe. Only problem is, in October breakfast prices clocked a 15% increment. In Italy, there is no free breakfast.
After the success of turnstiles introduced in government offices, it seems the government now wants to introduce them pretty much everywhere else. They now expect to make abut 350 more employees sing for their supper and start stamping their ins and outs of office. Not only that, Renato Brunetta's office announced he wants government offices to go completely email - inbox.
Seeing that the internet came around some time in 1989, it's about time. But, that's not to say you will ever get a response...I have yet to send in a COMMENT form and receive a reply in return...even when asking for business from companies...But, I'll keep my fingers crossed.
After all, hope is the last to die.